vsalzman Posted October 8, 2009 Share Posted October 8, 2009 Hi. I just installed the GWB 6.0.5 patch on a user PC. When I try to open React, I get a message that the license file is not valid or missing. I checked the path c:\program files\gwb\license and it is indeed gone. Is there anyway to roll this back or do we need to contact Rockware for a new license file? Thanks. Quote Link to comment Share on other sites More sharing options...
Tom Meuzelaar Posted October 9, 2009 Share Posted October 9, 2009 Hi. I just installed the GWB 6.0.5 patch on a user PC. When I try to open React, I get a message that the license file is not valid or missing. I checked the path c:\program files\gwb\license and it is indeed gone. Is there anyway to roll this back or do we need to contact Rockware for a new license file? Thanks. Hello: With the exception of classroom licenses, virtually all copies of GWB are run via a hardware lock. The message that a license file is missing simply indicates that GWB is having trouble recognizing the hardware lock. To resolve hardware lock (dongle) issues in version 6: - be sure the dongle is plugged in and lit up - download and install the version 6 HASP fix tool on the GWB downloads page. Please let me know if this does not address the issue. Regards, Tom Meuzelaar RockWare, Inc. Quote Link to comment Share on other sites More sharing options...
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