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Can no longer deactivate license: Max return exceeded

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When I try to deactivate my license on my desktop to use GWB on my laptop I get the error message:

 

Return failed

 

7466; The return of the fulfillment is denied by the return policy because max return exceeded.

 

What does this mean? How can I deactivate my license?

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Dear forum members,

 

This license management question was responded to privately.

 

Regards,

 

Brian Farrell

Aqueous Solutions LLC

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