Jump to content
Geochemist's Workbench Support Forum

reinstallation problem

Recommended Posts


I cleaned my operation system and reinstalled my GWB student version a few weeks ago. But then in the activation page it show me that I am not installing it in the original machine. I am running a mac and my gwb is in a windows 7 virtual machine. I can't even deactivate or repair. Could anyone please help me out?

Many thanks!


ps.the error message is showing in attached.


Share this post

Link to post
Share on other sites

Dear Yanlu,

Thanks for explaining your situation and for providing the error messages you’ve received. I just sent you a file that should reset your activation.

If you need to clean your OS in the future, you can deactivate your license beforehand, then reactivate when you're done. That will be a little easier than running the reset file I sent. 


Brian Farrell
Aqueous Solutions LLC

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now