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Activation failed

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My GWB Student license expired. I clicked the link to apply for a new license, by following the 4 steps. Got through the 1st Step: Connect to Linkedin profile. After this, the site immediately progressed to Step 4, without giving me the option of completing Step 2 (completing request form) and Step 3 (awaiting verification). This resulted in Step 4: Verified. GWB student edition available for download ---BUT they gave me the exact same activation code at the previous activation code (which was the license and code that expired and that I was trying to renew).
How can I attain a new activation code and renew my GWB student license?
Can you please help address this problem?

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Hi Lizel,

Thank you for your message. By now, you should have received an e-mail from GWB including a link and instructions on how to re-apply.

Please let us know if you still have any issues.



Melika Sharifi

Aqueous Solutions, LLC

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