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Geochemist's Workbench Support Forum

Travis Sheaffer

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Everything posted by Travis Sheaffer

  1. Hello, I have a faculty member who has a perpetual license of Geochemist Workbench. Recently, she had her computer upgraded with a new one. On the old computer, we attempted to deactivate Geochemist Workshop and was presented with the following error (screenshot also included).... Source: License Server - 129.1169.36 (from environment HYDOKEY_LICENSE_FILE) Error: Cannot connect to license server system. The license service manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the port or hostname in the license file has been changed. Server name: 129.1.169.36 License Path: @129.1.169.36; FlexNet Licensing error: -15,570 A pop-up box also appears that says... Return failed for GPA10PL-******* 9999; Error processing the request [Incident# 6280-86440] Any assistance would be greatly appreciated! --Travis Sheaffer Bowling Green State University
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