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Geochemist's Workbench Support Forum

7466 THE RETURN OF THE FULFILLMENT IS DENIED BY THE RETURN POLICY BECAUSE MAX RETURN EXCEEDED


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Hi there,

We have emailed you and have not heard back from you, so I decided to share this issue in the forum.

A colleague and I have been "remotely" sharing the GWB professional subscription. We have been using it for a week now, but yesterday, my colleague got the 7466 error message(see the above title) when he tried to deactivate so that I can start using It.

Can you please help us resolve this issue? 

 

Thank you,

 

Edited by Jia Wang
remove screenshot with activation code
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Hello Christophe,

Thank you for posting your issue. We have someone looking into the error and will get back to you via email shortly. 

In the future, please remove your activation code before posting to the forum. 

Best regards,
Jia Wang
Aqueous Solutions LLC

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