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Computer with Registered GWB Student Broke


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My laptop with GWB student edition broke and no longer turns on. I now have a new laptop, and I need some way to activate GWB student on the new laptop. The old activation code no longer works, since it was used for the old laptop. Is there some way to cancel the activation on the old laptop or receive a new activation code?

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  • 5 months later...

Hi all,

I am having the exact same issue, my old laptop is unusable and therefore unable to run Geochemists Workbench. However, I can't seem to reactivate the license on my new laptop. 

Is there any way to resolve this?

Kind Regards,

Sarah

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Hello Sarah,

My apologies for the late response. I have reset your license from our system so you can activate again. Please let me know if you are successful.

Best regards,

Jia Wang

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