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Hello,

Today (01/24/2020) I reactivated my account, however it states that the expiration date is Jan 30th 2020 which is a few days away. Can some please aid me with this issue?

Best,

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Hello Mallen,

Our records show that your student edition application was approved earlier this month and a new activation code was sent to you. Can you check if you are using the new activation code? 

If you are still have trouble activating your license, please send an e-mail including your activation code and screenshot of your activation utility to support@gwb.com.

Best,

Jia Wang

 

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