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Cannot active the GWB software


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Hello,

 

I have problems in activating GWB with activation code. When I entered the activation code, it showed ERROR: Activation library initialization failed. Could you help to solve this problem. I also try reinstall it but failed again.

 

Thank you!

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Guest Melika Sharifi

Dear Ning,

 

Thanks for posting your question here. Are you running the installer as an administrator?

Could you, please, tell us more about your operating system as well?

 

 

 

Melika Sharifi

Aqueous Solutions LLC

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  • 2 weeks later...
Guest Melika Sharifi

Dear Ning,

 

By running as an administrator, I meant run the GWB as an administrator. To do so, you need to right-click on the program and open it as "runs as an administrator". Could you, please, confirm you did that?

 

 

Bests,

Melika

 

Melika Sharifi

Aqueous Solutions LLC

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