Reset activation code for GWB Student Edition

[jocelyn]

I accidentally deleted my license from the GWB Activation Utility window without deactivating it after upgrading the software. I am getting the error message "fnpActSvcInstallWin failed with code=1007." Would it be possible to reset my activation code?

[Guest Melika Sharifi]

Hi Jocelyn,

I’m sorry for the error. Please attempt to run the GWB dashboard (workbench.exe) "as administrator". Sometimes the normal installer is unable to install the updated flexlm service, but running the dashboard (or just about any of the GWB executables) as administrator should allow it to install and work OK.

Please let me know if this does not do the trick.

 

Bests,

Melika Sharifi

Aqueous Solutions LLC

 

[jocelyn]

Hi Melika,

Excellent, GWB works when opened as administrator. Thanks for your help!

Jocelyn