Yanlu Posted June 4, 2018 Share Posted June 4, 2018 Hello, I cleaned my operation system and reinstalled my GWB student version a few weeks ago. But then in the activation page it show me that I am not installing it in the original machine. I am running a mac and my gwb is in a windows 7 virtual machine. I can't even deactivate or repair. Could anyone please help me out? Many thanks! Yanlu ps.the error message is showing in attached. Quote Link to comment Share on other sites More sharing options...
Brian Farrell Posted June 4, 2018 Share Posted June 4, 2018 Dear Yanlu, Thanks for explaining your situation and for providing the error messages you’ve received. I just sent you a file that should reset your activation. If you need to clean your OS in the future, you can deactivate your license beforehand, then reactivate when you're done. That will be a little easier than running the reset file I sent. Regards, Brian Farrell Aqueous Solutions LLC Quote Link to comment Share on other sites More sharing options...
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