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GSS cannot find its symbol font


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Good day, 

I recently installed the GWB Community Edition. Installation was successful, however when selecting the GSS icon I receive the following error message: "GSS cannot find its symbol font. You may need to reinstall GWB or contact technical support". Please note that I reinstalled GWB several times, however the problem persists. I also downloaded the Symbol font from the GWB website. Will you please be able to advise? 

image.png.764d6dda611447579592b098e9b656ef.png

Much appreciated!

 

 

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Hello,

Did you successfully install the GWB True type font after downloading it from the website? You should be able to open the font file and hit "Install". You may need to restart your computer after the installation is complete. 

Please see the step by step resolution on this page: https://www.gwb.com/installation_troubleshoot.php#RESOLUTIONS

Best regards,
Jia Wang
Aqueous Solutions LLC

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On 4/7/2022 at 5:22 PM, Jia Wang said:

Hello,

Did you successfully install the GWB True type font after downloading it from the website? You should be able to open the font file and hit "Install". You may need to restart your computer after the installation is complete. 

Please see the step by step resolution on this page: https://www.gwb.com/installation_troubleshoot.php#RESOLUTIONS

Best regards,
Jia Wang
Aqueous Solutions LLC

Perfect solution! now works just fine. Thank you!

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