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GSS cannot find its symbol font


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Hi, 

I just downloaded the community version and am having issues with the GSS function. When I open the program and click on GSS, I get an error saying "GSS cannot find its symbol font. You may need to reinstall GWB or contact technical support". I tried reinstalling the program but this was still an issue. How do I fix this?

Thanks!

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Hello, 

I’m sorry to hear you are having issues with the GWB font. Please download and then install “GWB Symbol Ext” Font directly from the GWB website.

For step-by-step resolution, visiting the GWB installation troubleshooting page: https://www.gwb.com/installation_troubleshoot.php#RESOLUTIONS 

Hope this helps,
Jia Wang
Aqueous Solutions LLC

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