Gregg Jones Posted July 19, 2022 Share Posted July 19, 2022 I just purchased and installed GWB standard yesterday. When I try to open GSS, I get an error message that says - GSS cannot find its symbol font. You may need to reinstall of contact technical support. What does this mean and is there an easy fix rather than having to uninstall then reinstall? Quote Link to comment Share on other sites More sharing options...
Jia Wang Posted July 19, 2022 Share Posted July 19, 2022 Hello Gregg, This error indicates that the unique GWB font used for GSS was not installed properly. Sometimes, reinstalling would resolve the issue. If that didn't resolve the issue, you can download the font and install directly on your machine. Please see our troubleshooting guide for step-by-step instructions. Best regards, Jia Wang Aqueous Solutions LLC Quote Link to comment Share on other sites More sharing options...
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